How we work
Audit the constraint. Sequence the build. Leave the system owned.
A twelve-week build has a visible order because brand, conversion, CRM, and operations depend on one another.
The first 90 days
From ambiguity to an operating rhythm.
Constraint map, baseline metrics, sequenced priorities
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Weeks 1–2
Diagnose
Constraint map, baseline metrics, sequenced priorities
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Weeks 3–4
Design
Offer architecture, buyer journey, operating plan
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Weeks 5–8
Install
Conversion assets, content system, CRM stages, follow-up rules
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Weeks 9–12
Compound
Dashboard, experiment queue, documentation, handover
Stage by stage
What each stage delivers.
Stage 1 · Week 0–2
Audit
Evidence review, interviews, journey mapping, response-time and CRM checks.
Delivered: Leak map, measurement baseline, and decision brief.
Stage 2 · Week 2
Roadmap
Sequence constraints by commercial impact, dependency, and effort.
Delivered: Prioritised 90-day plan, scope, price, owners, and deliberate exclusions.
Stage 3 · Weeks 3–10
Build
Install positioning, pages, proof, content system, CRM, automations, and operating tools in dependency order.
Delivered: Working assets and workflows tested with the team, not a presentation about them.
Stage 4 · Weeks 11–12 and ongoing
Operate
Train owners, monitor leading indicators, close gaps, and set the weekly operating rhythm.
Delivered: Dashboard, documentation, ownership map, and next experiment queue.
What we need from you
Access and decisions, on time.
- One accountable decision-maker, not a rotating approval group.
- Access to current commercial numbers, site, CRM, content, and sales context.
- A weekly working session and decisions within two working days.
- Honest feedback from the people who will operate the system after handover.